Fresher jobs in Puducherry || Fresher companies Puducherry
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Fresher jobs in Puducherry
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Fresher job locations in Puducherry || Fresher companies in google map Puducherry
Fresher jobs in Puducherry Job Description||Freshers walkins in Puducherry
Responsible for delivering differentiated service to the list of business customers. Responsible to develop and plan service strategies to enhance the competitive position. The primary focus will be to manage complaints from customers within an agreed SLA. The incumbent also be responsible for service management in the account. (S)He would own the responsibility for customer retention & jointly own customer credit policies along with the collections team.
· Be in touch with key customers through formal service reviews and customer forums. (S) he needs to be aware of evolving service needs. The incumbent will be required to be in constant touch with all corporate customer contact points and provide structured feedback.
· The incumbent would need to establish and maintain relationships with peers from Customer Service, Finance, and Consumer Marketing & IT. S(He) should be self motivating and goal oriented.
· The role requires in-depth knowledge of customer service, preferably in a Telecom setup. (S)He should be knowledgeable on technology products in a B2B environment.
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· Be in touch with key customers through formal service reviews and customer forums. (S) he needs to be aware of evolving service needs. The incumbent will be required to be in constant touch with all corporate customer contact points and provide structured feedback.
· The incumbent would need to establish and maintain relationships with peers from Customer Service, Finance, and Consumer Marketing & IT. S(He) should be self motivating and goal oriented.
· The role requires in-depth knowledge of customer service, preferably in a Telecom setup. (S)He should be knowledgeable on technology products in a B2B environment.
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Fresher jobs in Puducherry Job Keyskills
Key Skill(s)Direct sales HNI customer engagement corporate sales Sales / BD Telecom / ISP Direct sales HNI customer engagement corporate sales High net worth individual relationship officer Key clients Key account manager Relationship manager
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